Returns & Shipping Policy

Returns & Shipping Policy

(For restaurant + online orders + delivery)

1. Order Processing

  • Orders are processed immediately after confirmation.
  • Delivery time depends on location and order volume.

2. Delivery Policy

  • We aim to deliver orders on time but delays may occur due to traffic or high demand.
  • Ensure correct address details to avoid issues.

3. Returns & Refunds

  • Due to the nature of food products, returns are not accepted once delivered.
  • If there is an issue (wrong or damaged order), contact us within 24 hours.

4. Refund Conditions

Refunds may be issued if:

  • Wrong item delivered
  • Food is damaged or spoiled
  • Order not delivered

5. Contact for Issues

For complaints or refund requests:
📞 Phone: [Your number]
📧 Email: [Your email]